Qualtrics

How to Access
Global Library has One admin license for Qualtrics that can control 80 student accounts. 

The admin credentials are provided to the team lead for Project and Research purposes.

If another team wishes to utilize the software, they must wait until the current team completes their project.

To check the availability and access credentials, write to glus@jgu.edu.in

 
What is Qualtrics?
Qualtrics is a Customer Experience Management (CXM) platform that focuses on collecting, organizing, and understanding crucial data related to customers and employees. By leveraging this platform, businesses gain insights into customer behavior, preferences, and pain points. It’s a versatile tool used for various purposes, including market research, brand management, and academic studies.
Key Features
  • Survey Creation: Design surveys effortlessly using the intuitive drag-and-drop interface. Choose from 100+ question types, apply advanced logic, and create customized templates.
  • Real-Time Testing: Collaborate seamlessly and test surveys in real-time. Ensure they function as intended before launching.
  • Predictive Intelligence: Uncover new insights with built-in predictive intelligence. Qualtrics analyzes responses to enhance data quality and boost response rates.
  • Integration Capabilities: Seamlessly integrate surveys with existing systems like ZendeskMarketo, and Adobe.
  • Sophisticated Analytics: Qualtrics provides over 30 graph types for visualizing data export reports in formats such as Word, PowerPoint, PDF, CSV, and SPSS.
  • ExpertReview: Powered by AI, ExpertReview offers personalized survey design recommendations to enhance survey quality.
Use Cases
Market Research: Understand consumer preferences, track brand perception, and evaluate product features.
Academic Research: Conduct surveys for academic studies, student feedback, and program evaluations.
Employee Engagement: Measure employee satisfaction, identify pain points, and enhance workplace experiences.
Customer Feedback: Gather insights on customer satisfaction, loyalty, and service quality.