Turnitin : User Guides, Manuals & Tutorials and FAQ's

Contact Turnitin Administrator

Arjun K. Dinesh

Dr. Ajay Tiwari

Turnitin Assistance and Orientation

Arjun K. Dinesh

Dr. Ajay Tiwari

If you require any live assistance or orientation on how to use Turnitin, please write to us at turnitin@jgu.edu.in

Timings for Library Orientation:
10.00 a.m. to 12.00 afternoon
3.00 p.m. to 5:00 p.m.

Service Assistance:
Office Hours: (Monday - Friday)
9.00 a.m. to 12.00 midnight   
Weekends: (Saturday-Sunday)
9.00 a.m. to 5:30 p.m. 
What is Turnitin?
Turnitin is a web-based tool for 'text-matching' - identifying documents having similar texts. 
Why do We Use Turnitin?
Turnitin compares the full-text of a document with the texts of documents indexed in its database, web pages, papers published in journals, online books etc, and produces a detailed 'originality report.' which includes a 'similarity index'. 

Students can use this platform to submit their assignment and generate similarity report.
Please avoid sending requests with short deadlines; The Processing of the request will take a maximum of 48 hours.
  1. Office of Doctoral Studies
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How to Create a Turnitin Account
Instructor accounts are only provided to the faculties and their Teaching Assistants.

Step 1: Write an email to turnitin@jgu.edu.in to create an instructor account.

Step 2: You will receive a welcome mail from Turnitin to set up your account.

Follow the instructions mentioned in the mail. Watch the video guide given below to understand the procedure.
How to Create Classes in Turnitin
After setting up the Turnitin account, the instructor can create classes in which they can enroll the students and create assignments.

The instructor can create a Master class and Standard Class.

A master class enables instructors to share the classes with Teaching Assistants (TA) or co-instructors throughout sections. Standard Class can be opted if there aren't any Teaching assistants.
How to Create Standard Class
Most instructor and student activity on Turnitin occurs within the class or classes created by an instructor. (See)
How to Create Master Class
If sections of a class are taught by other instructors or by teaching assistants, a class with sections can be created in Turnitin. A top-level master class is created to oversee the section classes. (See)
How to create Assignments
After creating the class, the next step is to create the Assignment.

Please watch the video guide to understand the process of creating an assignment in Turnitin.
Important Note: When you are creating an assignment, the repository option will be as 'No Repository' by default. Do not change this setting.
How to Enroll Students
Students can submit their Assignments and Dissertation only if the they are enrolled by the concerned faculty or instructor.

Step 1: From the class homepage click on the students tab to open the student list for the class.

Step 2: Click the add student button to add the students individually.

You can also enroll a group of students by selecting the option 'Upload student list'. The list should be in excelsheet format with the student first name, last name, and Email address.
Step 3: Enter the required information - the student first name, last name, and Email address. Click submit to enroll the student. A welcome Email will be sent to the user.
How to Request for Permanent Deletion from Turnitin
If the instructor has selected the 'No Repository' option in the assignment setting, there is no need to delete the paper, as the same will not be deposited in the repository.

How to delete the paper if you have selected 'Standard Repository'?

Step 1: Before deleting a paper, make sure to note down the Author's name, Paper title, Paper ID, and the date the paper was submitted.

Step 2:  Select the paper,  go to the 'Delete' option, and then select 'Request Permanent Deletion'. 

Important Note: Never select the 'remove from the inbox' option. If you select to remove the paper from inbox, then the paper and its details will not be visible for the instructor to request for permanent deletion.
How to enable Quick Submit feature
Instructors can upload the documents only through the Quick Submit option
Step 1: Make sure that the Quick submit option is active. Go to your user info and then select 'Yes' under Activate Quick Submit. Scroll down and select 'Submit'.
Step 2: Go to home page, then select 'Quick Submit'
Step 3: Click 'Submit'
Step 4: Select all the check boxes and then select 'No repository' from the dropdown option. After that, select 'Submit'.
Step 5: Select 'Single file upload'. You can only check individual documents through Quick Submit. Multiple file and Zip file upload are not allowed.
Step 6: Enter the details. All fields are mandatory.
Step 7: Select the file from your computer or drive and select 'Upload'.
Similarity score
The similarity score is percentage of a paper's content that matches to contents of papers in Turnitin's databases; it is not plagiarism assessment. (Source)
Filter option
One may include or exclude the bibliography, quotations, and/or irrelevant matches while conducting similarity check. 
How to View your Class Statistics
You can download statistics for your classes, in .csv format, to provide you with feedback and similarity totals for a whole class and on an assignment level.
  • From your Turnitin dashboard homepage, locate the class that you would like to download usage statistics for.
  • Select the statistics icon alongside the relevant class.

AI Writing Detection

The Turnitin's AI writing detection capability is designed to help instructors identify text that might be prepared by a generative AI tool. Turnitin AI writing detection model may not always be accurate (it may misidentify both human and AI-generated text) so it should not be used as the sole basis for judging a student's work. There should be a judgement from instructors according to academic policies to determine whether any academic misconduct has occurred.

  • The percentage (%), generated by Turnitin’s AI writing detection model, is different and independent from the similarity score.
  • AI detection will only work for content submitted in English language. It will not process any non-English language submissions.
Find status of the AI writing indicator
When you open a Similarity Report, the AI writing indicator is in the side panel. After a short period of processing, the indicator will display one of three potential states:

1. Error ( ! ) Red color: This error means that Turnitin has failed to process the submission. This state means that the AI writing report cannot be opened. Please try again later. If the file meets all the file requirements stated above, and this error state still shows, please contact your Turnitin administrator.

2. Blue color with a percentage between 0 and 100: The submission has processed successfully. The displayed percentage that indicates the amount of text within the submission that Turnitin’s AI writing detection model determines (with 98% of precision based on data collected and verified in a controlled lab environment) was generated by AI.

This percentage is not necessarily the percentage of the entire submission.  
The AI writing report opens in a new tab of the window used to launch the Similarity Report. If you have a pop-up blocker installed, ensure it allows Turnitin pop-ups.

3. Gray color with no percentage displayed (- -): The AI writing detection indicator is unable to process this submission.

This can be due to one, or several, of the following reasons:
  • The submission was made before the release of Turnitin’s AI writing detection. The only way to see the AI writing detection indicator/report on historical submissions is to resubmit them.
    • The submission does not meet the file requirements needed to successfully process it for AI writing detection. The submission needs to meet the following requirements:
    • File size must be less than 100 MB
    • File must have at least 150 words of prose text in a long-form writing format
    • File must not exceed 15,000 words
    • File must be written in English
    • Accepted file types: .docx, .pdf, .txt, .rtf
The library does not provide a seperate Turnitin account for the students. Either your faculty will collect your document/assignment by email or will provide a Turnitin class ID to submit the assignment.
How to Log In
If your account is active, then follow the below instructions:

Step 1: Go to www.turnitin.com and Click on 'Login'

Step 2: Enter your JGU mail ID and the Turnitin password.
If you already have had a Turnitin account
If you were previously enrolled in a class by the faculty, you have had already a Turnitin account. If not, please contact your instructor to enroll in a class:

1. Go to www.turnitin.com and click on the "Log In" button located at the top right corner.

2. Enter your user name (JGU mail) & password; then click on 'Login'

3. If you could not remember your password, please use "Forgot your Password" page to get help
Forgot your password
If you have forgotten your password or are unable to log into your account, you can set a new password; please follow the instructions given below to set a new password:

1. Go to www.turnitin.com and click on "Log In" button at the top right.

2. Click on the "Forgot your password? Click here" link.
How to Drop a class
Students can drop a Turnitin class if they no longer need them.

Follow the mentioned below steps:
  1. Go to www.turnitin.com.
  2. Click on the "Log In" button located at the top right corner & enter your user name & password.
  3. Find the class you want to drop from your home page.
  4. To the right of the class name, click on the icon of a “trash can” under the “Drop class” heading.
  5. Click “OK” on the pop-up window.

Note: Please note that the class will remain in the Turnitin platform (dashboard) even after you have dropped it.
How to Delete Paper
Delete your Paper from the Turnitin Database

All paper deletion requests must be submitted by the class Instructor/ Faculty member, so please contact your instructor/ faculty regarding paper deletion. 

NOTE: If you uploaded the wrong assignment/paper mistakenly and want to resubmit your assignment, your instructor only can allow it. There is no need to delete a paper from the database
How to Enroll in a new class
If an account already exists in your account, then you can enroll in a class with the Class ID and Enrollment key shared by your instructor.

Step 1: Login into your account.

Step 2: Select Enroll in a class and enter the Class ID and Enrollment key shared by your instructor.

How to Submit a Paper
A. Upload your Assignment/Paper

 Please follow the mention below steps:

Step 1: Log in to your account and click on the appropriate class.

Click on the Class name

Step 2: To submit an assignment: 
Check the name of the assignment, the start and due dates, and The assignment settings, click on the ‘Submit’ button on the right side.

Step 3:  Upload the file: 

1. Single File Upload (the default is Single File Upload)
2. Enter the required fields. All fields are mandatory (First Name, Last Name, and Title of your submitted paper).
3. Click on "What can I submit" to be aware of accepted file types.

4. Select the place where your file is available (on your PC, Dropbox or Google Drive)
  • Choose from this Computer: - Browse to a file saved on your computer. Select the file and then click "Open”.
  • Choose from Dropbox: - Browse to a file saved to your Dropbox.com account and then click "Choose”.
  • Choose from Google Drive: - Browse a file from your Google Drive account and then click "Select”.  
 5. Click on "Uploadto review the submitted file

6. Click on "Confirm" to confirm your submission

7. Click the "Return to assignment list" button to return to your assignment, now the assignment has been successfully submitted.
How to Resubmit a Paper
Note: Resubmission attempts are shared between you and your instructor.
Please write to your instructor/faculty; If they attempt to resubmit on your behalf one of your attempts will be used.

If the resubmitting feature is not enabled, your instructor needs to manually delete a previous submission and allow you to submit another file; follow the steps given below:
  1. Go to www.turnitin.com.
  2. Click on the "Log In" button located at the top right corner & enter your user name & password.
  3. Click on the name of the class
  4. Press the "resubmit" button if the instructor allows resubmissions

 5. A pop-up message will appear, then click OK to resubmit your paper 

5. Then Upload the paper.
How to setup account as student

Note: class ID and enrollment key are required to enroll in a class on Turnitin & can be provided by the instructor. If you do not receive this information, please contact the class instructor/ faculty.

Once you have been added to the Turnitin class by your faculty, an automated email is sent by Turnitin to set up your account, which is sometimes filtered as spam; please check your spam/bulk mail folder if you cannot find it in your inbox.

Step 1: Click on ‘Set up Account’

Step 2: Enter your JGU mail ID and last name to set up the account. After this, you will receive an email to validate your account. The link will be active for only 24 hours only.

Step 3: After this, you will receive an email to validate your account (create a password). The link will be active for 24 hours only. 

Step 4: Enter a preferred password. Password should be at least 8 characters long.

Step 5: Account setup is completed. Click “Log in”

Step 6: After logging in, enter the necessary details.

Please see the details notification on "New Procedure for Requesting Similarity Index Reports/Plagiarism Checks"  email sent by the ODS department on dated: Sep11,2023.
Please send all your requests related to similarity index reports or plagiarism checks to the following email address:
email ID:  phd@jgu.edu.in
  1. When sending your request, please ensure that you include the following details in your email:
    • Subject should clearly state that your email is a request for a similarity index report or plagiarism check.
    • Your Full Name
    • Your Student ID/Registration Number
    • The Title of Your Research Work
    • Your Supervisor's Name
    • Any specific deadlines or additional information that may be relevant
  2. The helpdesk team will process your requests promptly and provide you with the necessary information and reports as per the university's guidelines.
  3. Please be aware that requests sent to any other email address may not be processed.
Turnitin Assistance

Arjun K. Dinesh

Dr. Ajay Tiwari

If you require any live assistance or orientation on how to use Turnitin, please write to us at turnitin@jgu.edu.in

Timings for Library Orientation:
10.00 a.m. to 12.00 afternoon
3.00 p.m. to 5:00 p.m.

Service Assistance:
Office Hours: (Monday - Friday)
9.00 a.m. to 12.00 midnight   
Weekends: (Saturday-Sunday)
9.00 a.m. to 5:30 p.m. 

Note: Please avoid sending requests with short deadlines; The Processing of the request will take a maximum of 48 hours.
Contact Turnitin Administrator

Arjun K. Dinesh

Dr. Ajay Tiwari

Instructor Account Creation in Turnitin
Standard Class Creation in Turnitin
Master Class Creation in Turnitin
Assignment creation in Turnitin